CUSTOMER MASTER AGREEMENT

This Customer Master Agreement is made, entered into and executed on May 18, 2026 (hereinafter referred to as the "Effective Date")

BETWEEN:-

Zebrando Web Services (hereinafter referred to as "Parent") AND you (hereinafter referred to as "Customer"). If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the term "Customer" shall refer to such entity.

(The Parent and the Customer may be referred to individually as a "Party" and collectively as the "Parties").

WHEREAS the Parent provides various Products and Services; AND WHEREAS the Customer wishes to purchase Parent's Products and Services.

NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:

1. DEFINITIONS

(1) "Advance Account" refers to the credit balance maintained by the Customer with the Parent.

(2) "Agreement" refers to this Customer Master Agreement alongwith all its appendices, extensions and amendments at any given point in time.

(3) "Business Day" refers to a working day between Mondays to Friday excluding all Public Holidays.

(4) "Clear Balance" refers to credit in the Customer Advance Account after deducting any accrued liabilities, Locked Funds and debited amounts.

(5) "Confidential Information" shall mean all data, information and materials including, without limitation, computer software, data, information, databases, protocols, reference implementation, documentation, functional and interface specifications, provided by Parent to the Customer under this Agreement, whether written, transmitted, oral, through the Parent Website or otherwise, that is marked as Confidential.

(6) "Customer Control Panel" refers to the set of Web-based interfaces provided by the Parent to the Customer which allows management of Orders.

(7) "Order" refers to a Parent Product purchased by the Customer having a unique Order ID in the system database.

(8) "Parent Products" refer to all Products and Services of Parent which it has provided/rendered/sold, or is providing/rendering/selling.

(9) "Parent Website" refers to zebrando.com.

(10) "Service Providers" refers individually and collectively to any entity that Parent or its Service Providers may, directly or indirectly, engage for the fulfillment of Parent Products and any other services.

(11) "Prohibited Persons" refers to individuals, organizations or entities located in certain sanctioned countries and certain individuals listed by the government of the United States of America through the Department of the Treasury's Office of Foreign Assets Control ("OFAC").

2. CUSTOMER PRODUCT AGREEMENT EXTENSIONS

(1) The Customer may purchase various Parent Products in the course of their relationship with Parent under this Agreement, by submitting one or more Customer Product Agreement Extensions, which shall then be included as a part of this Agreement.

(2) Any conflicting definitions, terms and conditions in a Customer Product Agreement Extension shall take precedence over the same definition, terms and conditions in this Agreement, and shall be applied only to that Customer Product Agreement Extension.

3. OBLIGATIONS OF PARENT

Parent shall make available the latest versions of this Agreement and Customer Product Agreement Extensions in the Customer Control Panel or on the Parent Website.

4. OBLIGATIONS OF THE CUSTOMER

(1) The Customer acknowledges that in the event of any dispute and/or discrepancy concerning any data element of an Order, the data element in Parent's database records shall prevail.

(2) The Customer shall comply with all terms or conditions established by Parent and/or its Service Providers from time to time.

(3) The Customer agrees to provide, maintain and update current, complete and accurate information for all data elements about the Customer.

(4) During the term of this Agreement and for three years thereafter, the Customer shall maintain records relating to its dealings with Parent including all written communications and records of accounts of all Orders.

(5) Customer shall not transact with or act on behalf of any Prohibited Person.

5. REPRESENTATIONS AND WARRANTIES

Parent and Customer represent and warrant that they have all requisite power and authority to execute, deliver and perform their obligations under this Agreement; that this Agreement constitutes a legal, valid and binding obligation; and that the execution of this Agreement does not conflict with any provision of law, rule, regulation, order, judgment, or decree.

The Customer represents and warrants that the Customer has read and understood every clause of this Agreement; has independently evaluated the desirability of the service; is not a Prohibited Person; and is eligible to enter into this Contract according to the laws of the Customer's country.

6. RIGHTS OF PARENT AND SERVICE PROVIDERS

(1) Parent reserves the right to change pricing, minimum order levels, and discounts of any Parent Product at any time.

(2) Parent and Service Providers, in their sole discretion, expressly reserve the right to deny any Order or cancel an Order within 30 days of processing the same.

(3) Parent and Service Providers, in their sole discretion, without notice, expressly reserve the right to modify, upgrade, freeze services and their associated features.

(4) Parent and Service Providers expressly reserve the right to suspend or terminate Customer's account, without prior notice and without issuing a refund, if Parent determines that Customer has violated the OFAC Provision or any other term of this Agreement.

7. TERMS OF AGREEMENT AND RENEWAL

The initial term of the Order shall be for the period set forth at the time of purchase. Unless the Customer cancels prior to the end of the Initial Term, the Term shall automatically renew for successive periods of equal length, unless the Customer provides a written notice of 30 days prior to expiry. Parent is authorized to automatically bill the applicable fee for each Renewal Period unless the Customer terminates or cancels the Order prior to such charge.

8. TERMINATION OF AGREEMENT

(1) Either Party may terminate this Agreement at any time by giving 30 days' notice of termination.

(2) Parent may terminate this Agreement immediately in the event that the Customer materially breaches any term of this Agreement; or if there was a material misrepresentation in Customer's application; or if the Customer is convicted of a felony or serious offense related to financial activities.

(3) Any pending balance due from the Customer at the time of termination will be immediately payable.

9. FEES, ADVANCES AND RENEWALS

(1) The Customer shall pay all applicable fees as per the Payment Terms and Conditions. Parent shall be allowed to place the Customer's account on a recurring payment plan. Unless the Customer disables the automatic renewal option, Parent shall have the right to automatically renew Orders when they come up for renewal.

(2) Parent will charge a non-refundable fee for an Order unless stated otherwise in any Product Agreement Extension. Parent has the right to revise pricing at any time.

(3) Customer acknowledges that it is the Customer's responsibility to keep records and maintain reminders regarding the expiry of any Order.

10. LIMITATION OF LIABILITY

IN NO EVENT WILL PARENT OR SERVICE PROVIDERS BE LIABLE TO THE CUSTOMER FOR ANY LOSS OF REGISTRATION AND USE OF DOMAIN NAME, OR FOR INTERRUPTIONS OF BUSINESS, OR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE.

In no event will the liability of Parent relating to this Agreement exceed the total amount paid to Parent by the Customer during the most recent three (3) month period preceding the events giving rise to such liability.

11. INDEMNIFICATION

The Customer, at their own expense, will indemnify, defend and hold harmless Parent, Service Providers, and their contractors, employees, directors, officers, representatives, agents and affiliates, against any claim, suit, action, or other proceeding brought against Parent based on or arising from any claim of third parties relating to or arising under this Agreement or the use of Parent Products.

12. DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Tiruchirappalli, Tamil Nadu, India.

APPENDIX B — CONFIDENTIALITY

Customer's use and disclosure of Confidential Information is subject to strict confidentiality obligations. The Customer shall treat as strictly confidential all Confidential Information received from Parent, shall make no disclosures whatsoever to others, and shall not modify or remove any confidentiality legends appearing on any Confidential Information of Parent. These obligations shall survive termination of this Agreement for a period of five (5) years.

APPENDIX C — PAYMENT TERMS AND CONDITIONS

Advance Account: Prior to purchasing any Parent Products, the Customer shall maintain an Advance Account with Parent. As and when the Customer purchases Parent Products, the Customer's Advance Account balance shall be reduced as per the then current pricing.

Payment Terms: Parent will accept payments from the Customer only by means specified in the Customer Control Panel. Parent will credit all payments received to the Customer's Advance Account after deducting all bank charges and processing charges.

Refunds: All Clear Balance pending in the Advance Account may be refunded to the Customer, on request, unless the Customer has violated any term of this Agreement. All bank charges applicable and a reasonable processing fee will be deducted from this amount. All Refunds will take up to 14 Business Days from the date of receipt of the request to process.