Domain transfers typically take between 30 minutes and 7 days to complete. The exact time depends on the TLD extension and how quickly your current registrar processes the release. .com and .net transfers usually complete within 5–7 days. Country-code domains like .in may vary. Your website and email stay fully active during the entire transfer process.

No — you will not lose any remaining time. For generic TLDs such as .com, .net, and .org, the remaining registration period carries over to Zebrando and your domain is extended by one additional year as part of the transfer. So you always gain time, never lose it.

An EPP code (also called an Auth code or transfer key) is a security code that authorises your domain to be transferred to a new registrar. You get it from your current registrar — usually from your domain management panel or by contacting their support. The code is typically a mix of letters, numbers, and symbols. You will need to enter it during the Zebrando transfer checkout.

In most cases, yes — you can transfer a recently expired domain during the grace period (typically 30–45 days after expiry). You will need to first renew the domain with your current registrar, then request the EPP code and initiate the transfer. Domains in redemption period cannot be transferred — they must be redeemed first. Contact our support team if you need help with an expired domain situation.

No — your website will not go down during the transfer. Domain transfers only move the registration management from one registrar to another. Your DNS records, hosting, and email continue to work normally throughout the entire transfer process. Once the transfer completes, you manage all DNS settings from your Zebrando account.

Yes — as per NIXI (India's .IN registry) requirements, all .IN, .co.in, .net.in, .org.in, and .BHARAT domain transfers require Aadhaar-based eKYC verification. After your transfer order is placed, you will receive a verification email from Digio. You will need to complete identity verification via DigiLocker using your Aadhaar number and mobile OTP. This must be completed within 90 days — failure to do so will result in the domain being suspended by the registry. For company-owned domains, any authorised individual may complete the verification. Please ensure your registrant contact is a working mobile number (landlines are not accepted). This is a Government of India requirement and applies to all .IN domain registrars.