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Privacy Policy

Last Updated: September 8, 2025

1. Who We Are

Our website address is https://zebrando.com. This privacy policy governs the manner in which Zebrando Web Services ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you") of our website and services.

2. Information We Collect

We collect information to provide and improve our services. The types of information we gather include:

  • Personal Identification Information: We may collect your name, email address, phone number, and payment information when you register for an account, make a purchase, or contact us for support.
  • Technical and Usage Information: We automatically collect certain information when you visit or use our website. This includes your IP address, browser type and version, device characteristics, operating system, referring URLs, and information on how you interact with our services (e.g., pages viewed, time spent).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Our Services: To create your account, process transactions, and provide you with customer support.
  • To Personalize User Experience: To understand how our users as a group use the services and resources provided on our site.
  • To Improve Our Services: We use feedback and usage data to improve our products and service offerings.
  • To Communicate With You: To send periodic emails regarding your account, respond to inquiries, and send information and updates pertaining to your orders. With your consent, we may also send promotional emails about new products or special offers.
  • For Security and Fraud Prevention: To protect our services, our users, and our company from fraudulent or illegal activity.

4. Our Lawful Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we only process your personal data when we have a valid legal basis. Our lawful bases include:

  • Performance of a Contract: We process your data when it is necessary to fulfill our contractual obligations to you (e.g., providing the services you signed up for).
  • Consent: We will process your data for a specific purpose if you have given us your explicit consent to do so (e.g., for sending marketing emails). You can withdraw your consent at any time.
  • Legitimate Interests: We may process your data when it is necessary for our legitimate business interests, such as for improving our services or for security purposes, provided these interests do not override your fundamental rights and freedoms.
  • Legal Obligation: We may process and disclose your information where we are legally required to do so to comply with applicable law, a court order, or a governmental request.

5. Cookies and Other Tracking Technologies

Our website may use "cookies" to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic, remember your preferences, and improve overall site functionality. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with the following parties:

  • Trusted Third-Party Service Providers: We may share your information with vendors, consultants, and other third-party service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
  • For Legal Reasons: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or as required by law.

7. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located in the European Economic Area (EEA), we will ensure that any data transfers to countries outside the EEA are protected by appropriate safeguards, such as the use of Standard Contractual Clauses approved by the European Commission, or other legally-provided mechanisms.

8. Your Privacy Rights Under GDPR

If you are a resident of the EEA, you have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority in your member state of residence if you believe our processing of your personal data infringes the GDPR.

To exercise any of these rights, please contact us at support@zebrando.com.

9. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

10. Data Retention

We will only retain your personal information for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

11. Policy for Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this policy frequently to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Zebrando Web Services

Email: support@zebrando.com